How often am I billed? Billing is typically monthly until you downgrade or delete your ad. You can downgrade or delete your ad on the "My Properties" page by clicking on "downgrade" under your listing.

What does it cost? You can see our current pricing plans here: http://www.landandfarm.com/pricing

How do I change my credit card info? You can change your credit card info by signing-in, clicking on My Properties, and going to "Edit Billing Info" in the left-hand menu, shaded green. You will need to re-enter your entire credit card number, expiration date, and billing address at the same time. Please do not leave any fields blank, or the card will be rejected by our credit card processor.

I got a notice that my credit card didn't work, or I received an email that my credit card didn't work. What do I do? When your credit card is declined for any reason, we send you an automatic e-mail saying why it was declined, if the credit card processor passed along that information to us, and that the card connected to your account will be re-billed in three days. Once you receive this email, you should go online and edit your account to either correct wrong or inaccurate card information, or input a different card, entirely.

How do I turn my ad off? Login into LandAndFarm.com, and go to "My Properties." Underneath the Ad Summary for each ad that you have placed online is a Downgrade link. Clicking on Downgrade offers two options: Slow Downgrade means that it stays on-air, but at the end of the billing cycle (i.e. One-month from your purchasing the ad), the ad goes off-air permanently, and billings stops. This is useful if you want your full month's worth of advertising, but don't wish to continue advertising after that. At the end of the billing cycle, you will receive an email confirming your downgrade. Fast Downgrade means the ad is taken off-air, but is left in the system, in case you change your mind or wish to put it back on-air.  Delete means the ad is deleted from the system, and if you need to put it back on air, you will have to re-create it.

Please note, there are no refunds for unused time. Advertising on LandAndFarm.com is paid for in advance, one month at a time, until you downgrade or delete your listing.

Will I still be billed after I turn my ad off? You will not be billed again once your ad is turned off. However, you will not receive a refund for any unused time. Example: You purchase a Standard Classified on April 1; on April 20 you decide to stop advertising and you downgrade your ad. You have already been charged for one month's worth of advertising, from April 1. However, you will not be billed again for advertising on May 1, because you opted to Downgrade your ad.

Can I save myself some money by turning my ad off early? Not really, no. The reason is that we only sell ads in increments of one-month, and we only accept payment in advance.
 
Is it safe to put in my credit card on your service? Yes, it is safe to enter credit cards on our service. For every page that you enter information in, or that is displayed, we use 128-bit SSL encryption, which is the same encryption employed by major e-commerce sites, such as Amazon.com and eBay.com. This is the current global standard for encryption and transfer of financial and personal data.

Do you accept checks? No, we do not accept checks. If you have questions about our payment system, call 1-888-FARM-BUY.

How do I upload photos? You must first sign-in, using the login you received when you registered on LandAndFarm.com. You will be able to add photos once you place your listing (fill out edit form). Once you have done this, go to "My Properties" and then you can upload photos by clicking on the "photos" link underneath the ad summary.

What are the size requirements for photos? Photos must be no larger than 2 megabytes each. If they are larger, you may see a gray area in the uploaded photo.

Why are my photos gray? Your photos are gray, or partially gray, because the size of the photo file is too big for our site. LandAndFarm.com allows you to upload photos of 2 megabytes or less. If you photos are grayed-out, use the photo-resizing tool to shrink them, and try to upload them again. We offer a small mini-application - a 'Pics Resizer' - that you can install and use to manipulate your photos so that our system accepts them. Another possibility that would make the file size too big is that the dimensions (height and width) of the picture are too big. If you can check this, try to make sure the width of the picture is no more than 500 pixels. Many times, reducing the absolute dimensions of the picture will reduce the file size of the picture considerably.

How many photos can I upload? That depends on what type of listing you have, since Standard listings and Premium listings have different amounts. For Standard listings, you can upload as many as 16 photos. For Premium listings, you can upload as many as 50 photos. You do not have to upload them all at once, and you can replace the photos you have uploaded with new photos at any time.

I don't like the photo that site visitors see when my property comes up in a search. What can I do about this? You can login, and go to "My Properties." Under the Ad Summary is a link. Click on this, and you will see your property photos on the left, and the tools to manipulate the photos on the right. Next to each photo you should see a choice, "Click to make this the search thumbnail photo."  Click on this link and the photo next to it will be the representative photo for the ad on all search results, and for browsing on your country/state/province page and for land use pages you selected.

Can I send you photos by email? Yes, you can send photos to your listing by email. Navigate to the photo upload page (My Properties -> Photos -> Add a photo), then click on the email link to open a new email on your computer. The subject and address of the email will be automatically filled in. Then, attach your photos to the email and send it. Do not attach more than 5 megabytes of photos to a single email (2 megabytes is best).

Once your email has been sent from your computer, our system will need to process them. To process them, navigate to the photo page (My Properties -> Photos). Click on the link "check for emailed photos." The system will automatically add  any photos it receives.

Your photos are added to your listing in an "OFF" position, meaning they are not visible. We do this to prevent unknown individuals from adding visible photos to our site. You can now turn on each photo you wish to be visible, or you can turn on all photos using the link at the top.

What is the difference between LandAndFarm.com and Land and Farm Bulletin? Land and Farm Bulletin, 25-years old in summer 2005, has a loyal following of readers and advertisers around the world; it pre-dates the Internet by 15 years, and sometimes contains news and information, of which we usually do not run the complete contents online. It's a different audience with a different lifestyle. Land and Farm Bulletin is also portable and persistent, i.e. a copy hangs around for a while, and many people pass them around or mail them to friends or family, which we encourage.

LandAndFarm.com is the number-one-rated rural property website in the world, based on search results and average number of visits. We are constantly working to update our stats. Look on the homepage for more information about statistics.

Do I have to buy an ad on both of them? An ad purchased on either LandAndFarm.com or Land and Farm Bulletin automatically becomes an ad on both platforms - at the cost of one ad, not two. So, if you purchase an ad through Land and Farm Bulletin, you are also purchasing an ad on LandAndFarm.com, and vice-versa. The format is slightly different for both, of course. Right now, we only offer photos online for advertisers unless you are buying a display ad in Land and Farm Bulletin - those can have photos. Premium listings also display photos.

Does my ad appear in both online and print? Yes, it does, automatically and at no charge. Under our system, you pay for an online ad and get the print ad for free. They are not identical. A standard ad online will allow for more copy and information, plus photos. The print version of that same ad will be shorter and will not contain photos - at least, not at this time.

Do I have to pay extra to get Land and Farm Bulletin? No. If your ad is live on the day we mail out Land and Farm Bulletin to subscribers typically during the last 10 days of the month preceding the issue date always the first of every month then you will get a free copy of Land and Farm Bulletin. Once you no longer have an active or live ad on LandAndFarm.com/Land and Farm Bulletin, then you no longer get a free copy; at that point, you would need to subscribe or purchase it on a newsstand.

Can I get Land and Farm Bulletin in Canada? Yes, you can. Prices are $50 USD for a one-year first class subscription.

How do subscribe to Land and Farm Bulletin? Go to our homepage, and click on the link "Subscribe to Land and Farm Bulletin" in the left-hand menu. Follow the prompts.

How do I change my address where Land and Farm Bulletin is sent? Just send in your change of address by fax, email, U.S. mail - or give us a buzz on the phone. Our contact information is on the homepage, under "Contact Us" in the upper right-hand corner.

How do I change the Page Counter on my listing? First, log into the My Properties page, and use the "detailed view" to view your account summary.  Next to the "page views" beside the listing, click the link "change this." You can change how the views are displayed (hidden or visible) and you can reset the page views.

What are "Page views"? "Page views" refers to the number of times your listing has been viewed by a visitor.

What are "Page views (as displayed)"? "Page views (as displayed)" refers to the page view counter that is displayed on your listing for visitors to see online. You can reset this to zero at any time by changing your "Page counter."

What are "Front Page Views"? "Front Page Views" refers to the number of times a Premium listing has appeared on the front home page of landandfarm.com. Standard listings will generally have a "0" count for this counter.

How do I edit my listing?  Login to landandfarm.com and click on My Properties to go to your Account Summary. With each listing are a series of links that begin with an "edit" link. Click on this link to make changes to pricing, acreage, description, etc. Edits for the Land and Farm Bulletin advertisement are made at the bottom/last green section of this edit form.

How do I buy a property? You can't actually buy property directly via LandAndFarm.com, however you can contact sellers easily and quickly. To contact a seller, navigate to the listing page (click on the blue headline in the results page to pull up an ad in its entirety) and click on "email seller" or use the phone and address contact information listed in the listing, at the bottom of the page under "Contact Information."

What can you tell me about a property?  We can tell you everything that is listed in the advertisement on LandandFarm.com. That includes seller contact information included at the bottom of each property advertisement page.

How can I find out more about a property? You can contact the seller using the link at the top of each listing, "email the seller." Or, you can use any contact information provided in the advertisement. Although we do not require this, sellers may provide phone numbers or mailing addresses. 

How do I contact a seller? You can contact the seller using the link at the top of each listing, "email the seller." Or, you can use any contact information provided in the advertisement. Although we do not require this, sellers may provide phone numbers or mailing addresses.

Instructions to draw a map of your property

When you first open the perimeter (border) mapping page, you may see a red flag in the center of the map. The red flag approximates the location of your property using latitude and longitude. This is used for map searching, but it is not related to perimeter mapping. The flag will disappear when you start drawing your border map. You can edit this point by clicking on "edit lat/lon". The location of this flag will not affect your perimeter map.

1. To draw a perimeter map, navigate on the google map to the approximate location of your property. You can navigate using the buttons on the left side of the map. The interface is the same as the one used by Google Maps.
   
   
2. Click anywhere on the map and a blue marker will appear. This is the first point in your perimeter.
   
   
3. Click somewhere else on the map and you will see a red line. This is a perimeter line. Keep clicking and you will create a perimeter.
   
   
4. At some point you will want to close the perimeter to make a complete shape by connecting your last point to your first point. To do this, click on the "close perimeter" link above the map. Your map is now closed.
   
   
5. Make sure you save your map or you will lose your information when you navigate away from the page.
   
   
6. To clear your map and start over, click on "clear entire map" above the map. Your map will be cleared. Note that your map will not be permanently cleared until you click on "save".

I e-mailed the seller but but he didn't respond, what can I do? We're not sure why the seller didn't respond to your e-mail. Sellers who pay for ads should respond to inquiries, but we cannot,  unfortunately, compel a seller to respond. Some sellers list other contact channels: phone, fax or postal address. You may try one or all of these to elicit a response.

I received spam. What do I do? You can send it to us at customer-service@landandfarm.com. We block known spammers from our service. However, you may sometimes get an inquiry from someone who is simply attempting to elicit a reply to obtain your email. You do not have to respond to an inquiry, so examine inquiries carefully to judge whether they are legitimate - send them to us if you are not sure. We also try to alert you if spammers get through: we mark emails that we suspect are spam. If you think you have been sent spam, please forward it to us so that we may take appropriate action.

Can visitors see my email address? No, they cannot see a seller's email address. We hide advertiser e-mail addresses by the use of an online form, so that you are protected from automated programs that collect email addressed and spam your email address with unwanted mail and potentially dangerous attachments.

I lost an email from a potential buyer, what do I do? Emails sent via LandAndFarm.com to advertisers are saved online. You can see emails sent to you by clicking on the appropriate link under your advertisement on the MyProperties page.

How do I upgrade my ads to a bulk advertising plan? If you have purchased a bulk plan and want to change listings from either off-line or paid (non-bulk) to the bulk plan, click on the "bulk upgrade" link.  You can see where this link in your Account Summary in the picture below:

How Do I Start Advertising on LandAndFarm.com? First, Register on LandAndFarm.com. This is free, but we require you to register before you purchase advertising.

Second, once you have registered, go to your e-mail and collect your login and password. Use these to sign-in to LandAndFarm.com, by clicking on the "Login" link in the toolbar of our homepage.

Next, after you sign-in, you will find yourself at your Account Summary. Look on the left-hand side of the page; you will see a green-shaded menu. Within the menu is a link: "Place a Classified Ad - ADD PROPERTY." Click on this link.

Then, follow the prompts. Remember, you will create your online ad first, and then below that, on the same 'edit' page, the system will ask you to create (or approve an automatic ad via the link "Suggest Text") your print ad for our monthly  magazine, Land and Farm Bulletin; print is included in the online ad price.

Finally, once you have created the text portion of your ad, and paid for it, go back to the Account Summary under My Properties; use the Photo link to upload photos.  You will see instructions for mailing photos into our system, which automatically posts them to your ad. If the photos are correctly formatted, and the instructions for mailing photos have been properly executed, the photos should post quickly - you'll need to 'turn on' the photos once they post to the system, so they're visible with your ad. Your photos need to be in electronic (digital) format; if they are not in digital format, take them to a big-box retailer and ask that the pix be put on a compact disk, so you can upload them. You can see our pricing here: http://www.landandfarm.com/pricing.

If you have any questions, contact us at www.landandfarm.com/lf/asp/lf_contact.asp or 1-888-FARM-BUY.

LandAndFarm.com offers a number of ways to find your target property...or just to see what's out there, or on the market.

First, Take a look at the left-hand menu on the homepage, below the green-shaded portion. You will see categories for property, organized by Type of Land Use, Price Range, Acreage and Country and State or Province. You can click on any of these links to browse a particular category or sub-category. Next to each division is a number, which represents the number of ads in that category now on the site. Because we allow property advertisers to check up to three land-uses, per property ad, some overlap is expected.

Second, you may search for your target property by clicking on the "Search Properties" link in the toolbar of the homepage, in the upper-left hand corner of that page. The search page allows you to narrow your search using a range of parameters, including location, type of property and many other other elements.

Once you have found a property you're interested in, click on the blue, hyper-linked headline for that property ad. Doing this will bring up the full ad page; at the bottom of the page is seller contact information, i.e. address, phone number, as well as an email form that is tied to the email the seller used when registering with LandandFarm.com, and placing and purchasing their property ad. You can contact a seller however you choose.

FREE UPGRADE!  Beginning Oct. 1, every LandAndFarm.com customer with a STANDARD listing is getting a FREE UPGRADE to our NEW ENHANCED LISTING, which includes:

            -More Photos!

            -Exposure on LoopNet.com, one of the largest real estate sites!

            -Same low price!

Enhanced listings include the same great exposure on LandAndFarm.com, the free 60-word classified advertisement in our leading magazine, Land And Farm Bulletin, and more!

    More Photos!

        With an Enhanced Listing you Now Get 25 Photos as opposed to the 16 photos you get with a Standard Listing.

    More Exposure with LoopNet.com!

        Hundreds of thousands of farmland, ranchland and other real estate buyers search LoopNet.com every week, increasing the exposure you get with your LandAndFarm.com listing.

    Same Great Price!

        Your pricing will NOT change.

        Enhanced Listings normally cost $29.95, but all existing customers will get it for just $19.95 until January 2009!  You get to keep the ENHANCED listing until January 1, 2009 WITHOUT PAYING A PENNY MORE!

        If you don't want to continue with your Enhanced Listing past January 1 of 2009, don't do anything!  We'll automatically move you back to STANDARD with no new charges.

FAQs - ENHANCED LISTINGS:

Are there any other differences between Standard and Enhanced Listings? 

MAGAZINE CHANGES

Beginning in January 2009, STANDARD listings will no longer receive a free 60 word classified in the Land And Farm Bulletin.  We are still fully committed to the magazine and we are making this change to reflect higher printing and mailing costs. To get a listing the Land And Farm Bulletin, simply let us know that you want to keep your listing at the new ENHANCED level.

Will Premium Listings be impacted at all?

NO CHANGE TO PREMIUM LISTINGS

PREMIUM listings will continue to receive the highest exposure with rotation on the front page the web site, 50 photos online and a free 60 word classified advertisement with a photo in the magazine.

Will Bulk Listing Plans be impacted at all?

CHANGES TO BULK PLANS

First, because we love our grandfathers, everyone is grandfathered at their existing plan.  This means that regardless of what changes we make now, you won't pay any more or have any changes to your existing BULK plans. These changes affect new purchases only.

Our BULK plans are changing.  The new bulk plans are sold in groups of 10, 20 and 30.  Each contains 10, 20 or 30 ENHANCED listings, which means each listing has up to 25 photos online and includes a 60 word classified advertisement in Land And Farm Bulletin.

The new prices for the BULK plans are as follows:

10 ENHANCED listings:    $99
20 ENHANCED listings:    $179
30 ENHANCED listings:    $249

To see all pricing, visit the pricing page.

I have a half-price STANDARD listing, what will I pay?

Your half-price STANDARD listing will become a half-price ENHANCED listing (grandfathered at $9.95).  If you choose to stay with the ENHANCED listing, you will pay $14.95 per month beginning in January 2009. If you do nothing, your listing will automatically downgrade to a half-price STANDARD (currently $9.95/month) in January 2009. In any case, if you do nothing, you will not pay any more than your current pricing plan.

How can I game the system and get something for nothing?

You can certainly take advantage of our free upgrade until the end of 2008 and then do nothing, getting 3 months of ENHANCED features at no additional charge. We have no problem with that and we think it's a fine idea.

I have a PREMIUM listing, how does this affect me?

There are no changes to PREMIUM listings.

I don't want to pay more! 

Don't worry, for now no existing customer will have pay any more. All existing customers are grandfathered at their existing purchase prices during this change.  You won't be able to buy more listings at the old prices, but your existing listings will not change.